Redhill Design and Build LTD Privacy Policy
Effective Date: September 25, 2024 At Redhill Design and Build LTD, we respect your privacy and are committed to protecting any personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, contact us, or engage in our services.1. Information We Collect
We may collect personal information from you in the following ways:- Contact Forms: Name, phone number, email address, and any details related to your project inquiry.
- Consultation Requests: Project details or preferences that you share during consultations.
- Cookies and Analytics: Information on how you use our website (e.g., IP address, browsing activity) via cookies or similar tracking technologies.
2. How We Use Your Information
The personal information you provide is used for the following purposes:- To respond to inquiries and provide project consultations.
- To offer quotes and estimates for construction or renovation services.
- To enhance customer service and maintain effective communication.
- To provide project updates via our Client Care System.
- To improve our website experience by analyzing visitor behavior through analytics tools like Google Analytics.
3. Third-Party Sharing
We do not sell, trade, or share your personal information with third parties, except as necessary to:- Provide services through trusted contractors and partners involved in your project.
- Process payments or billing through secure third-party providers.
4. Security of Your Information
We take your privacy seriously and employ strict security measures to protect your personal data from unauthorized access or misuse. We use SSL encryption to secure our website and restrict access to your information to only those employees or partners who need it to provide services.5. Your Rights and Choices
You have the right to:- Request access to your personal information.
- Update or correct your personal data.
- Request the deletion of your personal data.
- Opt-out of receiving any marketing communications from us.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance your experience and track website performance. Cookies collect non-personally identifiable information about how you interact with our site, allowing us to improve functionality and tailor content. You can choose to disable cookies through your browser settings, though some features of the site may be affected.7. Compliance with Legal Standards
We comply with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). Your data will only be used in accordance with these regulations, ensuring your personal information remains safe and secure.8. BBB Compliance
Redhill Design and Build LTD is committed to the highest standards of privacy and data protection as a Better Business Bureau (BBB) accredited business. For more information on privacy policies and best practices, please visit the BBB resource guide for small businesses:http://www.bbb.org/council/for-businesses/toolkits/data-privacy-for-small-businesses/